SHIPPING AND DELIVERY POLICY
SHIPPING AND DELIVERY
We intend to offer you the best and convenient shipping options, no matter where you reside and we will be delivering the products through our own and through third-party logistical service providers. We have tie-ups with a third-party logistical service provider who shall undertake to provide us with the shipment and delivery services for the order placed through our Website.
“Shipment time” shall refer to the time at which your order in part or whole shall leave our warehouse and shall be handed over to the third-party logistical service provider for delivery to you.
“Delivery time” shall refer to the time taken by the third-party logistical service provider to deliver your order to you in either whole or part.
Shipping time: This refers to the time it takes for products to be shipped from our warehouse to the destination. The shipping usually takes about 90 business days from the time you make the final payment for the product.
Once the product is shipped and handed over to the logistical service provider, it may take 15 to 25 business days for the product to be delivered at your location.
The Delivery time shall vary anywhere between 15-25 business days that shall be determined on multiple external factors and also on the terms and conditions put forth by the Logistical service provider which includes but is not limited to the place of delivery. The approximate delivery time shall be informed by you.
Delivery Timeline (Estimated Duration)
Duration of delivery days
15-25 business days
Delivery days – all days
The delivery agent assigned by the logistical service provider may contact the customer on call, email or SMS before arrival.
The delivery is free for most of the products on the Website, however for some products delivery charges may be applicable as displayed on the Website. The User shall check the delivery charges before placing any order.
We will not be responsible for any delay in the delivery. Further, we will not be liable for any damage in transit due to mishandling by the logistics service provider.
The Website shall display an estimated delivery time on the order summary page.
You will receive an email containing a summary of the order and also the estimated delivery time upon placing the order.
The service provider may take longer to deliver due to inter alia: bad weather flight delays, political disruptions or other unforeseen circumstances. In the event any delay in delivery is expected, we may, at our sole discretion, intimate you who may have purchased the same, regarding such delay.
We will not be held responsible and will bear no liability in case of failure or delay of delivering including any damage or loss caused due to such delay. Where there is a likelihood of delay in delivery, you may be notified of the same from time to time. However, no refunds may be claimed by you for any delay in delivery, which was caused due to reasons beyond our control.
If you purchase multiple products in one transaction, we may undertake to deliver the same together. However, this may not always be possible and shall be subject to the availability of stock.
If you wish to get delivery to different addresses, then you shall be required to purchase the products under separate transactions and provide separate delivery addresses for each transaction, as may be required. You agree that the delivery can be made to the person who is present at the shipping address provided by you.
We will not be liable to compensate for any mental agony caused due to a delay in delivery.
You cannot cancel the order even if the delivery time exceeds the expected time of delivery.
We do not allow any exchanges/return or refund regarding the products once sold to the customer.
We will however undertake to accept your request for replacement if the delivery obligations are fulfilled by you as specified in the Return and Cancellation Policy.
CASH ON DELIVERY
We do not have an option of Cash on Delivery (COD).